Cindy Sam joined the Long-Term Care Ombudsman Program in 2005. She served as the Administrative LTC Ombuds with the King County LTC Program from 2005 to 2007. She currently serves as the Quality Assurance Program Administrator for the Washington State Long-Term Care Ombudsman Program. Cindy holds a bachelor of science degree in Business Administration from the University of Phoenix and is a graduate of Project LEAD class of June 2013. Cindy is passionate about the mission of the Long-Term Care Ombudsman Program and its values of dignity, respect, and social justice.