Washington State Long-Term Care Ombudsman Program

Info & Intake line:  1-800-562-6028
Fax:  253-815-8173
Email:  ltcop@mschelps.org
1200 S. 336th St, Federal Way, WA  98003

State LTCOP Contact List 

• Patricia Hunter
  Washington State LTC Ombuds
  stateombuds@mschelps.org
  253-838-6810 X174
  Learn About Patricia
• Vicki Elting
  Washington State Assistant LTC Ombuds
  vickie@mschelps.org
  253-838-6810 X172
  Learn About Vicki
• Cindy Sam
  Quality Assurance Program Administrator
  cindys@mschelps.org
  253-838-6810 X173
  Learn About Cindy
• Courtney Neubauer
  Education Specialist
  courtney.neubauer@mschelps.org
  253-350-3465
  Learn About Courtney

Snohomish County Long-Term Care Ombudsman Program

Snohomish County Info & Intake line: 360-862-1100
Fax:  253-815-8173
Email:  heidil@mschelps.org or  kcltcop@mschelps.org
1200 S. 336th St, Federal Way, WA  98003

Snohomish County LTCOP Contact List

• Heidi L’Esperance
  Snohomish County Regional LTC Ombuds
  heidil@mschelps.org
  253-681-6237

King County Long-Term Care Ombudsman Program

King County Info & Intake line:  206-623-0816
Fax:  253-815-8173
Email:  kcltcop@mschelps.org
1200 S. 336th St, Federal Way, WA  98003

King County LTCOP Contact List

• Pamela Williams
  King County Regional LTC Ombuds
  pamela.williams@mschelps.org
  253-838-6810 X197
• Anne Hammond
  King County LTC Staff Ombuds
  anne.hammond@mschelps.org
  253-838-6810 X117
• Jamie Burk
  King County LTC Staff Ombuds
  jamieb@mschelps.org
  253-681-6238
• Sam Hopkins
  King County LTC Staff Ombuds
  sam.hopkins@mschelps.org
  253-285-6036
• Sandra McDonald
  King County LTC Staff Ombuds
  sandram@mschelps.org
  253-681-6234