Washington State Long-Term Care Ombudsman Program

Info & Intake line:  1-800-562-6028
Fax:  253-815-8173
Email:  ltcop@mschelps.org
PO Box 23699, Federal Way, WA  98093-0699

State LTCOP Contact List 

• Patricia Hunter
  Washington State LTC Ombuds
  stateombuds@mschelps.org
  253-838-6810 X174
  Learn About Patricia
• Vicki Elting
  Washington State Assistant LTC Ombuds
  vickie@mschelps.org
  253-838-6810 X172
  Learn About Vicki
• Cindy Sam
  Quality Assurance Program Administrator
  cindys@mschelps.org
  253-838-6810 X173
  Learn About Cindy
• Amy Freeman
  State LTC Ombudsman Attorney
  amy@amyfreemanlaw.com
  Learn About Amy
• Courtney Neubauer
  Education Specialist
  courtney.neubauer@mschelps.org
  253-350-3465
  Learn About Courtney

Snohomish County Long-Term Care Ombudsman Program

Snohomish County Info & Intake line: 360-862-1100
Fax:  253-815-8173
Email:  heidil@mschelps.org or  kcltcop@mschelps.org
PO Box 23699, Federal Way, WA  98093-0699

Snohomish County LTCOP Contact List

• Heidi L’Esperance
  Snohomish County Regional LTC Ombuds
  heidil@mschelps.org
  253-681-6237
• Jasmine Ray-Symms
  Snohomish County LTC Staff Ombuds
  jasmine.ray-symms@mschelps.org
  253-259-4239
• Monika Spinks
  Snohomish County LTC Staff Ombuds
  monika.spinks@mschelps.org
  360-391-0263

King County Long-Term Care Ombudsman Program

King County Info & Intake line:  206-623-0816
Fax:  253-815-8173
Email:  kcltcop@mschelps.org
PO Box 23699, Federal Way, WA  98093-0699

King County LTCOP Contact List

• Pamela Williams
  King County Regional LTC Ombuds
  pamela.williams@mschelps.org
  253-838-6810 X197
• Jamie Burk
  King County LTC Staff Ombuds
  jamieb@mschelps.org
  253-681-6238
• Gail Haynes
  King County LTC Staff Ombuds
  gail.haynes@mschelps.org
  253-681-6233
• Sam Hopkins
  King County LTC Staff Ombuds
  sam.hopkins@mschelps.org
  425-495-2535
• Sandra McDonald
  King County LTC Staff Ombuds
  sandram@mschelps.org
  253-681-6234
• Lamont Pinckney
  King County LTC Staff Ombuds
  lamontp@mschelps.org
  253-681-6235