Info & Complaint line: 1-800-562-6028
Fax: 253-815-8173
Email: ltcop@mschelps.org
PO Box 23699, Federal Way, WA 98093-0699
Office of the State LTC Ombudsman
Patricia Hunter
Washington State LTC Ombuds
stateombuds@mschelps.org
253-838-6810 X174
Learn About Patricia
Vicki Elting
Washington State Assistant LTC Ombuds
vickie@mschelps.org
253-838-6810 X172
Learn About Vicki
Karli Vigilia
Quality Assurance Program Administrator
karli.vigilia@mschelps.org
253-740-3006
Learn About Karli
Amy Freeman
State LTC Ombudsman Attorney
amy@amyfreemanlaw.com
Learn About Amy
Courtney Neubauer
Communications and Outreach
courtney.neubauer@mschelps.org
253-350-3465
Learn About Courtney