Find an Ombuds
Click your region to view more information about your ombuds.
Local ombudsman programs are located throughout the state. The Office of the State Long-Term Care Ombudsman Program collaborates and contracts with regional non-profits or similar entities to provide ombudsman services to long-term care residents. Please contact your local long-term care ombuds for prompt help with complaints, questions, information, and referral.
Southeast Region
Asotin, Columbia, Garfield, Walla Walla, Benton & Franklin
Elizabeth (Betsy) Claridge
Email: elizabethc@bmacww.org
Phone: 509-520-5162
Toll Free Phone: 1-844-488-3555
Fax: 509-529-4985
Blue Mountain Action Council
Address: 8 E. Cherry St., Walla Walla, WA 99362
Southwest Region
Clark, Klickitat, Skamania, Wahkiakum, Cowlitz
Neil D. Degerstedt
Email: neil.degerstedt@dshs.wa.gov
Phone: 360-694-9007
Toll Free Phone: 1-800-562-6028
Fax: 360-696-4905
AAA & Disabilities of SW WA
Address: 201 NE 73rd St, Suite 201, Vancouver, WA 98665
Northwest Region
Island, San Juan, Skagit, Whatcom
Roberta Crawford
Email: roberta.crawford@mschelps.org
Toll Free Phone: 1-800-562-6028
Fax: 253-815-8173
Northwest Region Long-Term Care Ombudsman Program
Address: 1200 South 336th St, Federal Way, WA 98003
Snohomish County Region
Snohomish
Heidi L’Esperance
Email: heidil@mschelps.org or kcltcop@mschelps.org
Phone: 360-862-1100
Toll Free Phone: 1-800-562-6028
Fax: 253-874-7831
Snohomish Long-Term Care Ombudsman Program
Address: 1200 South 336th St, Federal Way, WA 98003
Central Washington Region
Adams, Chelan, Douglas, Grant, Lincoln, Okanogan
Erin Nelson
Email: erin.nelson@dshs.wa.gov
Phone: 509-886-0700 X232
Toll Free Phone: 1-800-572-4459
Fax: 509-884-6943
Aging & Adult Care of Central WA
Address: 270 9th St. NE, Ste 100, East Wenatchee, WA 98802
King County Region
King
Pamela Williams
Email: kcltcop@mschelps.org or pamela.williams@mschelps.org
Phone: 206-623-0816
Toll Free Phone: 1-800-562-6028
Fax: 253-874-7831
King Long-Term Care Ombudsman Program
Address: 1200 South 336th St, Federal Way, WA 98003
Olympia Region
Lewis, Mason, Thurston
Susan Howard
Email: susan.howard@mschelps.org
Phone: 360-214-9292
Toll-Free Phone: 1-800-562-6028
Fax: 253-815-8173
Lewis/Mason/Thurston LTCOP
Address: 1200 South 336th St, Federal Way, WA 98003
Kitsap Region
Kitsap
Dana Gargus
Email: dgargus@kitsap.gov
Phone: 360-337-5714
Toll Free Phone: 1-800-562-6028
Fax: 360-337-5746
Kitsap County Area Agency on Aging
Address: 614 Division, M/S 5, Port Orchard, WA 98366
Coastal & Olympic Region
Grays Harbor, Pacific, Clallam, Jefferson
Amber Garrotte
Email: amber.garrotte2@dshs.wa.gov
Phone: 360-986-0657
Toll Free Phone: 1-800-801-0060
Fax: 360-533-7241
Olympic Area AoA
Address: 2700 Simpson Ave, Suite 205, Aberdeen, WA 98520
Pierce Region
Pierce
Kashmir Gavronski
Email: pcccadrombuds@piercecountywa.gov or kashmiri.gavronski@piercecountywa.gov
Phone: 253-798-3789
Toll Free Phone: 1-800-642-5769
Fax: 253-798-2820
Pierce County Comm Connections, Aging & LTC
Address: 3602 Pacific Ave, Tacoma, WA 98418
Kittitas & Yakima Region
Kittitas & Yakima
Sandi Durand
sdurand@pfp.org
Toll Free Phone: 1-800-562-6028
Phone: 509-907-4907
Fax: 509-249-4287
People For People
Address: PO Box 759 304 West Lincoln Ave Ellensburg, WA 98926
Eastern Washington/Spokane Region
Ferry, Pend Oreille, Spokane, Stevens & Whitman
Tracy Roebuck
Email: ltcop@snapwa.org or roebuck@snapwa.org
Phone: 509-456-7627 x5244
Toll Free Phone: 1-800-660-7133
Fax: 509-534-5874
SNAP- EWLTC Ombudsman Program
Address: 3102 W. Whistalks Way, Spokane, WA 99224
Office of the State LTC Ombudsman Program
ltcop@mschelps.org
Phone: 1-800-562-6028
Toll Free Phone: 1-800-562-6028
Fax: 253-815-8173
Address: 1200 South 336th St, Federal Way, WA 98003