Find an Ombuds
Click your region to view more information about your ombuds.
Local ombudsman programs are located throughout the state. The Office of the State Long-Term Care Ombudsman Program collaborates and contracts with regional non-profits or similar entities to provide ombudsman services to long-term care residents. Please get in touch with your local long-term care ombuds for prompt help with complaints, questions, information, and referral.
Southeast Region
Asotin, Columbia, Garfield, Walla Walla, Benton & Franklin
Nisrine Davis
Email: nisrined@bmacww.org
Phone: 509-520-5162
Toll-Free Phone: 1-844-488-3555
Fax: 509-529-4985
Blue Mountain Action Council
Address: 8 E. Cherry St., Walla Walla, WA 99362
Kennewick Office (By Appointment Only): 710 W Court St. Pasco, WA 99301
Southwest Region
Clark, Klickitat, Skamania, Wahkiakum, Cowlitz
Neil D. Degerstedt
Email: SWWALTCOP@dshs.wa.gov
Phone: 360-694-9007
Toll-Free Phone: 1-800-562-6028
Fax: 360-696-4905
AAA & Disabilities of SW WA
Address: 201 NE 73rd St, Suite 201, Vancouver, WA 98665
Northwest Region
Island, San Juan, Skagit, Whatcom
Roberta Crawford
Email: roberta.crawford@mschelps.org
Phone: 360-853-5146
Toll-Free Phone: 1-800-562-6028
Fax: 253-815-8173
Northwest Region Long-Term Care Ombudsman Program
Address: 1200 South 336th St, Federal Way, WA 98003
Snohomish County Region
Snohomish
Heidi L’Esperance
Email: heidil@mschelps.org or kcltcop@mschelps.org
Phone: 360-862-1100
Toll-Free Phone: 1-800-562-6028
Fax: 253-874-7831
Snohomish Long-Term Care Ombudsman Program
Address: 1200 South 336th St, Federal Way, WA 98003
Central Washington Region
Adams, Chelan, Douglas, Grant, Lincoln, Okanogan
Laura Chouinard
Email: lchouinard@pfp.org
Phone: 509-504-6569
People For People
Address: PO Box 759 304 West Lincoln Ave Ellensburg, WA 98926
King County Region
King
Pamela Williams
Email: kcltcop@mschelps.org or pamela.williams@mschelps.org
Phone: 206-623-0816
Toll-Free Phone: 1-800-562-6028
Fax: 253-874-7831
King Long-Term Care Ombudsman Program
Address: 1200 South 336th St, Federal Way, WA 98003
Olympia Region
Lewis, Mason, Thurston
Susan Howard
Email: LTCOmbudsman@gmail.com
Phone: 360-214-9292
Toll-Free Phone: 888-733-4005
Lewis/Mason/Thurston LTCOP
Address: 2545 N National Ave, Chehalis, WA 98532
Kitsap Region
Kitsap
Dana Gargus
Email: dgargus@kitsap.gov
Phone: 360-337-5714
Toll-Free Phone: 1-800-562-6028
Fax: 360-337-5746
Kitsap County Area Agency on Aging
Address: 614 Division, M/S 5, Port Orchard, WA 98366
Coastal Region
Grays Harbor, Pacific
Amber Garrotte
Email: amber.garrotte2@dshs.wa.gov
Phone: 360-986-0657
Toll-Free Phone: 1-800-801-0060
Fax: 360-533-7241
Olympic Area AoA
Address: 2700 Simpson Ave, Suite 205, Aberdeen, WA 98520
Olympic Region
Clallam, Jefferson
Edward Guzman
Email: edward.guzman@dshs.wa.gov
Phone: 360-461-7180
Toll-Free Phone: 1-800-801-0070
Fax: 360-683-8182
Olympic Area AoA
Address: 609 W Washington, Suite 16, Sequim, WA 98382
Pierce Region
Pierce
Kashmir Gavronski
Email: pcccadrombuds@piercecountywa.gov or kashmiri.gavronski@piercecountywa.gov
Phone: 253-798-3789
Toll-Free Phone: 1-800-642-5769
Fax: 253-798-2820
Pierce County Comm Connections, Aging & LTC
Address: 3602 Pacific Ave, Tacoma, WA 98418
Kittitas & Yakima Region
Kittitas & Yakima
Sandi Durand
sdurand@pfp.org
Toll-Free Phone: 1-800-562-6028
Phone: 509-907-4907
Fax: 509-249-4287
People For People
Address: 304 W Lincoln Ave, Yakima, WA 98902
Eastern Washington/Spokane Region
Ferry, Pend Oreille, Spokane, Stevens & Whitman
Richard Danford
Email: ltcop@snapwa.org or richard.danford@snapwa.org
Phone: 509-456-7624 x5211
Toll-Free Phone: 1-800-660-7133
Fax: 509-344-0567
SNAP- EWLTC Ombudsman Program
Address: 3102 W. Whistalks Way, Spokane, WA 99224
Office of the State LTC Ombudsman Program
ltcop@mschelps.org
Phone: 1-800-562-6028
Toll-Free Phone: 1-800-562-6028
Fax: 253-815-8173
Address: 1200 South 336th St, Federal Way, WA 98003