Recent state reviews of nursing homes in Kitsap County have uncovered various issues affecting the quality of care for residents. From staffing shortages to regulatory violations, these findings highlight ongoing challenges in ensuring safe and adequate care for vulnerable populations. The reports underscore the need for improvements and stricter oversight to address these concerns and Read More
Check out our program’s 2024 brochure, Ombuds Overview Brochure Read More
The rising costs of assisted living in the Seattle area are placing significant financial pressure on families. With price tags reaching record highs, many are struggling to afford the care their loved ones need. This trend reflects a broader challenge in the U.S. as demand for assisted living services increases, but affordability continues to be Read More
Volunteers play a crucial role in checking on and supporting individuals in long-term care facilities, offering companionship and ensuring their well-being. However, there is a growing need for more volunteers to meet the rising demand. As our population ages, these dedicated individuals provide essential services, helping bridge the gap in care, but the shortage of Read More
As of July 1, 2024, Kepro is officially Acentra Health, providing the same services, but with a new name and look. There are no changes that will impact the work you have come to expect from our company. BFCC-QIO for Same Regions Acentra Health is the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for the Read More
Full Report: Click to Download OAAPS FFY 2023 Report Read More
December 2023 by Patricia Hunter, State LTC Ombuds Click Here to read article Read More
December 18, 2023 by Adam Chromy Click Here to read article Read More
If you have Medicare, Learn about the Rights you Have Under Medicare Kepro is the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for 29 states. Kepro offers three services to help improve the quality of care and health outcomes for people with Medicare. For further information on these services and BFCC-QIO, please view Read More
We the undersigned individuals and organizations support robust resident rights for individuals living in licensed long-term care and believe that all residents should be provided the same basic human rights and protections, regardless of the kind of setting they live in. We ask the legislature to fulfill the promise made in RCW. 70.129 Read More